1. Introduction

Welcome to Naseem Homes Vacation Rental. By accessing our website (Naseem.homes), making a booking, or entering into a property management agreement, you agree to comply with these Terms & Conditions.

2. Website Use

2.1 Permitted Use

You may use this website for lawful purposes, including browsing listings, making reservations, and contacting our team.

2.2 Prohibited Actions

Users are prohibited from:

• Engaging in fraudulent activities.
• Attempting unauthorized access to our systems.
• Posting or transmitting harmful content (e.g., viruses, spam).
• Using automated systems to extract data without permission.

3. Booking & Payment

3.1 Booking Confirmation

• A booking is confirmed upon receipt of full payment.
• An email confirmation will be sent upon successful booking.

3.2 Payment Terms

• Payments must be made via accepted methods listed on our website.
• All prices are displayed in AED and include applicable taxes unless stated otherwise.
• Additional charges may apply for special services (e.g., housekeeping, late check-out).

3.3 Security Deposit

• A refundable security deposit may be required and will be refunded within 7-14 business days post-check-out, subject to no damages.

4. Cancellations & Refunds

• Cancellations and refunds are subject to our Cancellation & Refund Policy, available here.
• Naseem Homes reserves the right to cancel a booking under special circumstances (e.g., maintenance issues, force majeure).

5. Guest Responsibilities

5.1 Compliance with Rules

Guests must:

• Adhere to check-in and check-out times.
• Respect community rules and local laws.
• Avoid causing disturbances to neighbors.

5.2 Property Damage

• Guests are liable for any damages caused during their stay.
• Repair or replacement costs may be deducted from the security deposit.

5.3 Occupancy & Visitors

• The number of guests must not exceed the booking limit.
• Unauthorized guests or pets are not allowed without prior approval.

6. Liability & Disclaimers

6.1 Limitation of Liability

Naseem Homes is not liable for:

• Losses due to guest negligence.
• Injuries, accidents, or theft during the stay.
• Service interruptions caused by third-party providers (e.g., electricity, internet).

6.2 Website Disclaimer

• We strive to keep website content accurate and up to date but do not guarantee availability or accuracy of listings and services.
• Prices and availability are subject to change without notice.

7. Privacy Policy

• We collect and process personal data per our Privacy Policy here.
• Guest and owner data will not be shared with third parties except for legal or operational purposes.

9. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by UAE law.
• Any disputes arising from bookings, management agreements, or website use will be resolved in Dubai courts.

10. Contact Information

For any inquiries, please contact us at:

📧 Email: contact@naseem.homes

📞 Phone: +971 54 375 9517

11. Agreement to Terms

By using this website, making a booking, or entering a management agreement, you acknowledge and agree to these Terms & Conditions.