• A partial refund, OR
• A credit voucher for a future stay, valid for 3 months

4. Payment & Refund Process

• Refunds (if applicable) will be processed within 7-14 business days after approval.
• Refunds will be issued via the original payment method.
• Transaction fees imposed by payment processors are non-refundable and will be deducted from the refunded amount.

5. Booking Modifications

• Date changes are subject to availability and may incur additional charges.
• Modification requests must be made at least 72 hours before check-in.
• Shortening the stay after check-in is considered an early departure (no refund).

6. No-Show Policy

• If a guest does not check in on the arrival date and fails to inform us, the booking will be considered a no-show.
• No refunds will be issued for no-shows.
• Marketing Preferences: You may opt out of marketing emails at any time.

7. Security Deposit & Damage Policy

• A security deposit may be required for certain bookings.
• This deposit will be refunded within 7-14 business days after check-out, provided no damage, theft, or excessive cleaning is needed.
• If damages exceed the security deposit amount, the guest will be liable for additional costs.

8. Misconduct & Breach of Terms

We reserve the right to cancel a booking immediately (without refund) if a guest:

• Engages in illegal activities or violates local laws.
• Causes disturbance to neighbors or breaches community rules.
• Exceeds the maximum occupancy limit.
• Brings unauthorized guests or pets without prior approval.

9. Third-Party Bookings

If the booking was made through a third-party platform (e.g., Airbnb, Booking.com), their cancellation and refund policies will apply.

10. Contact Information

For any queries or cancellation requests, please reach out to our team at:

Email: contact@naseemhomes.com

Phone: +971 54 375 9517

11. Agreement to Terms

By proceeding with the booking, you acknowledge and agree to this Cancellation & Refund Policy..

By booking with Naseem Homes Vacation Rental, you agree to the following cancellation and refund terms.

1. Guest Cancellations

• Cancellations made 72 hours before check-in: 20% of the total booking amount will be charged..
• Cancellations within 72 hours of check-in or no-shows: No refund will be issued.
• Contact Information (phone number, email address)
• Early departures after check-in: Non-refundable.

2. Cancellation by Naseem Homes

We reserve the right to cancel a booking under exceptional circumstances, including but not limited to:

• Property maintenance issues rendering the unit uninhabitable.
• Legal restrictions or government regulations affecting short-term rentals.
• Force majeure events (e.g., natural disasters, pandemics, political instability
• Overbooking due to system errors.

In such cases, we will offer:

• A full refund, OR
• Assistance in securing alternative accommodation of a similar standard.

3. Force Majeure (Unforeseen Events)

If a guest must cancel due to force majeure events beyond their control (e.g., flight cancellations due to natural disasters, government lockdowns), we may, at our sole discretion, offer:

• A partial refund, OR
• A credit voucher for a future stay, valid for 3 months

4. Payment & Refund Process

• Refunds (if applicable) will be processed within 7-14 business days after approval.
• Refunds will be issued via the original payment method.
• Transaction fees imposed by payment processors are non-refundable and will be deducted from the refunded amount.

5. Booking Modifications

• Date changes are subject to availability and may incur additional charges.
• Modification requests must be made at least 72 hours before check-in.
• Shortening the stay after check-in is considered an early departure (no refund).

6. No-Show Policy

• If a guest does not check in on the arrival date and fails to inform us, the booking will be considered a no-show.
• No refunds will be issued for no-shows.
• Marketing Preferences: You may opt out of marketing emails at any time.

7. Security Deposit & Damage Policy

• A security deposit may be required for certain bookings.
• This deposit will be refunded within 7-14 business days after check-out, provided no damage, theft, or excessive cleaning is needed.
• If damages exceed the security deposit amount, the guest will be liable for additional costs.

8. Misconduct & Breach of Terms

We reserve the right to cancel a booking immediately (without refund) if a guest:

• Engages in illegal activities or violates local laws.
• Causes disturbance to neighbors or breaches community rules.
• Exceeds the maximum occupancy limit.
• Brings unauthorized guests or pets without prior approval.

9. Third-Party Bookings

If the booking was made through a third-party platform (e.g., Airbnb, Booking.com), their cancellation and refund policies will apply.

10. Contact Information

For any queries or cancellation requests, please reach out to our team at:

Email: contact@naseemhomes.com

Phone: +971 54 375 9517

11. Agreement to Terms

By proceeding with the booking, you acknowledge and agree to this Cancellation & Refund Policy..